Retail Garden Centers

Customized Mariner Features

Key features added to the basic CounterPoint software by Mariner Business Solutions for Retail Garden Centers -

•  Bench/Stake Signs
Standard sizes for stake and bench signs are integrated with CounterPoint. Any information relating to items including multiple descriptions, items, pictures, images, and additional information is kept in the Counterpoint database. Sign making can be accessed from any computer on the network.

  •  Delivery/Handling Package
Feature allows for multiple delivery and handling options for items on a sale transaction. Entry can be an order, ticket or combination of an order and ticket. Handling options include hold for later customer pickup, deliver and planting, and delivery only. Additional fields available to add notes regarding the delivery or planting of the items.

•  Receiving items in sets and selling as individual items
Items, especially pottery, can often only be purchased in mixed sets of sizes. However, the sets will be separated and sold as individual items. This feature allows the ‘parent' item of a set to be identified along with all ‘child' items related to the parent. Feature includes costing and inventory control of the parents and children.

•  Dynamic Disclaimers
This feature allows the flexibility of printing different return policies based on item type of the items purchased. Disclaimers can be printed on the invoice, ticket receipt, delivery receipt or order.

•  Time Clock Enhancement
Bilingual screen labels and fields allow time entry by jobs and departments in English or Spanish. Menu codes can be modified to reflect the specific screens based on an individual user. Reports are run by employee or by job detail.

•  Wireless Handheld System
A wireless handheld PC Unit is utilized to run CounterPoint functions. Functions the handheld unit can be used includes: Line Busting, the ability to scan items in the nursery or in the customer's cart while in line and the ticket is placed on hold for later retrieval at the register; Physical Counts, the ability to scan items and count quantities on hand for adding entries into CounterPoint; Purchasing, scan items in Receiving mode to update open purchase orders; Transfers, scanning items for movement between locations.

•  Pot-up/Movements
Easily transfer and use plants for filling Garden Planters, Container Gardens and Hanging Baskets. Also, useful for moving trees from one size to another for changes in pricing from one season to the next.